Engaged guests are happier guests. In this infographic, we illustrate ways hotels can integrate mobile and text messaging to deliver a higher level of service throughout...
The guest experience does not begin when the guest arrives at your hotel, it starts right after they book their stay. Communication is a crucial aspect of the guest...
In this white paper, “AI for IT: Preventing Outages With Predictive Analytics”, find out how AI and machine learning can transform your IT operation.
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Download the white paper “Embracing the Strategic Opportunity of IT” to learn how Splunk IT Service Intelligence can help you drive technology enablement and innovation...
In its simplest form, artificial intelligence can be defined as machines executing tasks in a near-human manner based on smart algorithms. But what exactly can you do...
Yet it contains powerful business and operational insights that can help you quickly diagnose service problems, troubleshoot performance issues, measure user behavior,...