AI and Machine Learning in Your Organization
Fortunately, smart technology is being developed to enhance agencies’ ability to parse through extensive troves of data and employ insights to achieve mission success.
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Gaining Insights Across Cloud and Hybrid Environments
Get inspiration for what you can do for your agency by downloading your complimentary copy of “Gaining Insights Across Cloud and Hybrid Environments — Customer Success...
8 Biggest Mistakes IT Practitioners Make
According to a 2018 global survey, less than half of IT practitioners are confident they can ensure performance and system availability with their current toolset. So...
All Systems Back Online: Maximizing Uptime, Performance, and Availability of U.S. Government Networks
To protect services and even save lives, government agencies must be vigilant about the reliability, availability and performance of their underlying digital infrastructure....
A Beginner’s Guide to Conversation Analytics
The term, ‘Voice of the Customer’ is no longer a metaphor.
Speech analytics has been around for a while. Since its first commercial appearance over a decade...
Advanced Analytics
Today’s CMO has the power to create impact, simply by putting advanced analytics at the center of every core process.
In the last five years, the underlying technology...
