Download this on-demand webinar in which we’ll explain the current state of play for AI (spoiler alert: humans are not going anywhere for a while) and cloud technology...
Also included is a brief overview of some of the cloud-based technologies that today’s leading enterprises are implementing to empower their workforces, including communications,...
Learn how to configure network architectures to support powerful cloud communications that enhance mobility and agility.
Discover the options and benefits to branch...
The term, ‘Voice of the Customer’ is no longer a metaphor.
Speech analytics has been around for a while. Since its first commercial appearance over a decade...
Despite the rise of Omnichannel Customer Engagements, voice interactions continue to play a vital role in all business today. But Voice Data is often overlooked in the...
The Internet of Things (IoT) is much talked about and fast becoming a fixture in some industries. And the technologies for transformative business applications are at...