Despite the rise of Omnichannel Customer Engagements, voice interactions continue to play a vital role in all business today. But Voice Data is often overlooked in the...
Find out how vulnerable your network is against ransomware attacks.
Bad guys are constantly coming out with new versions of ransomware strains to evade detection. Is your...
The Internet of Things (IoT) is much talked about and fast becoming a fixture in some industries. And the technologies for transformative business applications are at...
Businesses using an on-premise ERP solution like Microsoft Dynamics GP are typically forced to rely on a patchwork of disparate applications, making visibility across...
Engaged guests are happier guests. In this infographic, we illustrate ways hotels can integrate mobile and text messaging to deliver a higher level of service throughout...
The guest experience does not begin when the guest arrives at your hotel, it starts right after they book their stay. Communication is a crucial aspect of the guest...