The 8 Criteria for Enterprise-Grade Communications as a Service
Download the white paper The 8 Criteria for Enterprise-Grade Communications as a Service to determine whether or not your communications provider is equipped to offer...
The Elephant Herd in the Room: Why Other Enterprise VoIP Providers Don’t Like to Talk About Compliance, Security and Reliability
New VoiP compliance requirements, including HIPAA rules for business
Cloud communications security and compliance concerns that should be top of mind
Availability and...
8×8’s Enterprise Engagement Management Platform: Moving Toward an Integrated Approach
The key benefits of a One Cloud Solution for phone, meetings, collaboration and contact center include: improved ROI, faster time to resolution and higher customer satisfaction.
The...
Analysis of Cloud Communications VoIP Quality Under Normal and Adverse Network Conditions
The Tolly Group, a leading global provider of third-party validation and certification services, tested the voice quality of 4 different services across a variety of...
How Communications Platforms Drive Customer Engagement
Today’s customers value the customer experience above all else, and bad customer service costs money. Very few companies have built their communications infrastructure...
Magic Quadrant for Unified Communications as a Service, Worldwide
8×8 is a seven-time leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. See what makes us different—and why you should consider...
