Cyber and Fraud Fusion Comes of Age
This Spotlight explores how and when the concept of a combined cyber fraud/security operations center starts to make operational and financial sense for an organization. ...
Maximizing Contact Center Productivity
In 2022, businesses recognized the value of optimizing their contact center operations to streamline processes, increase efficiency, and meet the rising expectations of their...
YConf APAC 2023: An annual conference for CX, Product & Tech Leaders
This year’s theme By design: Great Teams Deliver Great Products focuses on developing and inspiring high-performing product teams and the know-how for building organizations...
Connected CMMS for Healthcare
Unlike other establishments, healthcare facilities face the challenge of maintaining a delicate equilibrium between adhering to regulations, ensuring safety, and delivering...
Solutions in Vision 2022 Survey Results
At the beginning of 2022, Vision Systems Design deployed its third “Solutions in Vision” survey to its readership. Overall, 515 participants answered questions...
22 Questions to Ask When Shopping for Agenda And Meeting Management Software
As a clerk, you want your agenda and meeting software to make your job easier and your schedule flow more smoothly. The public depends on you, and ensuring...
