The Essentials of the Cloud in 2012 – Free Kit
The Essentials of Cloud in 2012, brings together the latest in information, coverage of important developments, and expert commentary to help with your Cloud related decisions.The...
Runbook Automation for Modern IT
Runbook automation (RBA) makes complex procedures easy to repeat while reducing the possibility of human errors. IT organizations that take advantage of RBA are able to improve...
High Tech Customer Service in the Cloud – Getting Past the Hype
Service and support is finding a safe, reliable, and comfortable home on the Cloud - social channels were born there, and forums and communities for peer support have never...
Future-Proofing Your Authentication Infrastructure
Sophisticated attacks have placed a heightened premium on strong, multi-factor authentication. However, as the proliferation of cloud services and enterprise-connected mobile...
4 Steps to Fulfill Demand across the IT Lifecycle
But what if you could give business users real-time visibility into all their requests and confidently deliver them on time? By taking a process-based approach to managing...
Best Practices for a Mobility Center of Excellence
Enterprises are struggling to come up with an approach to manage the proliferation of mobility across the organization. A proven way to handle this challenge is to establish...
