Ten Ways to Dodge CyberBullets: Reloaded
In the frequently changing threat landscape, as cyber-criminals and security companies constantly introduce new techniques and countermeasures, the basic principles of self-defense...
CIO’s Guide to Advanced Consolidation
While many have achieved some level of consolidation, analyst firm Forrester Consulting found that only 13% considered themselves consolidated to the data center, and only...
The CIO’s Guide to Living with ERP
An Enterprise Resource Planning (ERP) system is the single largest IT investment most manufacturers will make in their business—and that investment makes the CIO's job...
Contact Center Analytics: How the Best-in-Class Reduce Operational Costs through Contact Center Data
In April and May of 2012, Aberdeen surveyed 138 end-user organizations on their contact center analytics initiatives, and the findings from this research show that contact...
The Business Value of Product Data: The Importance of MDM and PIM Systems
Product data is in many ways a unifying force across organizations and industries. Many different companies often participate in bringing a product to market, from design...
Leveraging Big Data To Extract Value from Social Media
While traditional databases and associated analytic frameworks are powerful in understanding customer structured data, many organizations see the combination of social media...
