NWEA Rolls Out Flexible Process-Based ITSM in 30 Days
NWEA selected Serena Service Manager as it meets their needs for a modern ITSM system, incorporates ITIL best practices, delivers integrated ITSM processes, has a stellar...
Optimizing Service Levels in Public Cloud Deployments
Migration to the cloud offers the potential for tremendous business benefits, but it also presents a host of potential risks. This white paper covers using multiple deployment...
Best Practices for Streamlining Administration in Heterogeneous Virtualized Environments
To compete effectively, it's critical for businesses to get the most value and performance out of their IT infrastructures. As a result, IT environments continue to become...
IT Management Decisions in the Age of Cloud
IT operations managers who have built clouds or begun experimenting with cloud technologies report that it's had a profound effect on the way that they run their IT infrastructure...
Cloud Email Demystified: Migrate Your Organization with Confidence
During the adoption of in-house email infrastructure, most companies and their IT departments are under the impression that this investment is just like any other capital...
Microsoft Hosted Exchange – Market Quadrant
Rated "Top Player" by The Radicati Group Hosted Exchange Market Report. The latest market brief by The Radicati Group provides a competitive analysis of the Hosted Exchange...
