The Road Ahead For SAP’s Business ByDesign
Forrester believes that ByD now represents a viable SaaS offering worthy of consideration by business process pros. This report examines ByD, its likely future directions,...
SaaS and the Multi-tier ERP Strategy
In a multi-tiered ERP strategy the parent company may often feature an on premise solution, while using SaaS deployments to quickly get their new business units up and running....
Making Teams Stick Together: Emotional Intelligence and Team Cohesion (Normally $2.99)
All of us have worked in teams in a variety of formats throughout our lives. Most of us have either enjoyed the experience or found it anything but perfect. This booklet will...
Level Up: Lead with Emotional Intelligence (Normally $2.99)
Since we spend much of our lives in interpersonal dealings with others, it would be nice to read a condensed understanding of EI as fast as it would be to prepare a light...
Protecting Your Business: Addressing Business Risk with Effective Technology
The approach is powerful and can reduce annual outage risk by as much as 85%. The white paper addresses customer pain points, and addresses Disaster Readiness, Operational...
Best Practices for Implementing an IP/SIP Contact Center
Enterprises face a number of challenges in trying to create this customer experience. This white paper from Genesys provides a list of best practices for implementing an IP/SIP...
