Don’t Just Do Something, Stand There! — An 85 Page Excerpt
Rather than trying to change anyone's behavior, Weisbord and Janoff show you how to change the conditions under which people interact. By doing less, you help others do more....
What Everyone Needs To Know About Emotional Intelligence
When emotional intelligence first appeared to the masses in 1995, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest...
Cold Chain IQ Benchmarking Report 2014
In this report we highlight 7 best-in-class case studies demonstrating return on investment and improvements in efficiency and quality management, ensuring that CRT products...
The Power of Collective Wisdom — And the Trap of Collective Folly (A 130 Page Excerpt)
When human beings gather together, a depth of awareness and insight, a transcendent knowing, becomes available. Based on nine years of research The Power of Collective Wisdom...
Ultimate Guide to Post-Purchase Messages: 15 Ways to Build Loyalty and Drive More Revenue After the Purchase
Are you doing enough to drive the repeat sales that turn holiday buyers into loyal customers? Many businesses are leaving money on the table by neglecting existing, one-time...
15 Ways to Build Loyalty and Drive More Revenue After the Purchase
Many businesses are leaving money on the table by neglecting existing, one-time customers in favor of increasing new business. Download this eBook and get examples of 15 post-purchase...
