Good customer service is crucial to success in business; there’s nothing high-tech about helping customers get exactly what they need. But technology can make the process...
You’ve heard it a million times – cash flow can make or break a business. Lack of cash flow planning is the reason why many businesses fail. In fact, many PROFITABLE...
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Ask any CFO what their first impression is when they hear the words ‘Sales Training’ and they might communicate back their ‘Real world’ vocabulary of ‘un-accountable’...
Top management executives at corporate giants like Sun Microsystems, Boeing Commercial Airplanes, General Motors and Hewlett-Packard have ventured into the blogging arena....
Customer acquisition and customer retention are important issues for any company today. A simple definition of “customer acquisition” is the process of acquiring...