Aberdeen Analyst Insight: The Power of Employee Recognition
Organizations looking to retain and engage top employees must learn the art of appreciation. Best-in-class organizations realize this and are rapidly embracing recognition...
Top 5 HR Compliance Concerns for Small Business
Unlike their large-company counterparts, small and medium size companies lack the time and resources to build infrastructure and processes that are beyond core business objectives....
The Future of HR: Build a Smarter Workforce
However, major shifts are changing the way we work – making work increasingly interconnected, instrumented, and intelligent. Each of these shifts are accelerating and magnifying...
Capture Voice of Customer (VoC) Data and Analyze the Customer Experience Your Team Delivers With Speech Analytics
Today’s savvy consumers are calling the shots. One poor experience with a company, and that customer immediately becomes a lost revenue opportunity. Advanced call...
HR’s Role in Closing the Education Gap
Judging by the shortage of critical skills and the high unemployment rate of recent graduates, it seems unlikely. Although college new hires often lack the tools and resources...
Trending Now: Social Learning
While most companies strive to develop their workforce through learning, enterprises no longer have to just rely on instructors, handbooks, and large classroom environments...
