Searching for Search: A Guide for Application Developers
Search in web and mobile applications provides a sure-fire means to delivering a great user experience. When customers can use full-text and natural language search, they...
No One is Immune to Social Engineering: How to Transform Fraud Protection for Your Customers
Live Event Date: March 30, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT
Social engineering is easy, and with the rise of digital banking, it’s even more convenient and easier...
SLAs: The Foundation for Stronger Customer Relationships
Learn how to set yourself up for SLA success. Your customers have to know that you put them first. A well-crafted, service-centered SLA helps make that happen by defining...
From Break-Fix to Managed Services in 6 Easy Steps
As an IT service provider, you have a bottom line to maintain and staff to support, while providing your clients with the best possible service. As a business, you need to...
A Complete Guide to Pricing Your IT Services
Have you ever wondered how to determine whether your IT business is truly profitable or if you should be charging more for your IT services? Answers to pricing questions...
Transforming Cloud Datacenter Security for Business Mobility
Cloud datacenter security is becoming imperative in the new age of malware attacks. To stay competitive and secure, organizations are turning to smart networking in an effort...
