In a highly competitive industry where many companies are trying to be everything—offering a plethora of services, but failing to excel in any one—telecoms must allocate...
The 2018 Magic Quadrant evaluates 14 vendors from the metadata management solutions market. “Data and analytics leaders can use this vendor evaluation to find the most...
Engaged guests are happier guests. In this infographic, we illustrate ways hotels can integrate mobile and text messaging to deliver a higher level of service throughout...
The guest experience does not begin when the guest arrives at your hotel, it starts right after they book their stay. Communication is a crucial aspect of the guest...
Digitale Transformation ist heute eines der am heißesten diskutierten Themen in Unternehmen. Obwohl im Begriff „digitale Transformation“ nur das Wort „digital“...
In interviews with Red Hat customers, Forrester found that these organizations transformed their application development and delivery life cycles. They benefited from...
