The guest experience does not begin when the guest arrives at your hotel, it starts right after they book their stay. Communication is a crucial aspect of the guest...
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Reach new customers
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Remain competitive
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Today, mobile devices are the control panel for our personal and professional lives. This change has contributed to the single largest technology-driven lifestyle change...
The critics warn against giving ourselves over to artificial intelligence (AI) and trusting smart machines to make important decisions that already affect many aspects...
With the help of insight, observations and examples, Goldfarb shows us why we should focus on the astonishing evolution of artificial intelligence (AI) as a drop in the...
With the blistering pace of digital disruption, competitive advantage can vanish in a flash.
And large companies are getting killed off faster than anyone ever imagined.
(Note:...