Appian for Insurance: Intelligent Contact Center
Insurance organizations must focus on how they can engage customers efficiently and effectively, and improve speed, service, and consistency to raise satisfaction. Delivering...
Appian For Property and Casualty Insurance
Leading insurance organizations trust Appian’s low-code platform to deliver operational agility and enable them to innovate at the speed of the customer. Request...
How Intelligent Automation Will Drive Transformation in Insurance
With the wider adoption and advancement of Robotic Process Automation (RPA), the growing practical application of Artificial Intelligence/Intelligent Process Automation (AI/IPA),and...
Innovating the Last Mile: Why claim payments carry more weight than you think
Claim payments don’t always get a lot of attention. But that is the last interaction policyholders have with your company—and the one they will remember most....
Is Your Insurance Organization a Payments Trailblazer?
In this paper, experts from ACI and Ovum evaluate the factors that separate the most innovative businesses from the laggards, and what this means in terms of product innovation....
The Greenfield Field Guide for Insurers
Unhindered by legacy mindsets, processes and systems, greenfield initiatives can enable insurers to innovate quickly and freely. Greenfields operate separate from...
