The Essentials of Enterprise Technology in 2012 – Free Kit
The Essentials of Enterprise Technology in 2012, brings together the latest in information, coverage of important developments, and expert commentary to help with your Enterprise...
Is Cloud the Napster of IT?
Remember what Napster did to the music industry? It changed the playing field. This webinar explores how cloud infrastructure is having a similar impact on business computing...
The Essentials of the Cloud in 2012 – Free Kit
The Essentials of Cloud in 2012, brings together the latest in information, coverage of important developments, and expert commentary to help with your Cloud related decisions.The...
Runbook Automation for Modern IT
Runbook automation (RBA) makes complex procedures easy to repeat while reducing the possibility of human errors. IT organizations that take advantage of RBA are able to improve...
High Tech Customer Service in the Cloud – Getting Past the Hype
Service and support is finding a safe, reliable, and comfortable home on the Cloud - social channels were born there, and forums and communities for peer support have never...
4 Steps to Fulfill Demand across the IT Lifecycle
But what if you could give business users real-time visibility into all their requests and confidently deliver them on time? By taking a process-based approach to managing...
