Why Consider Serena For Orchestrating IT Service Management
Most contemporary IT Service Management (ITSM) solutions don't offer a process-based approach to tackling the current challenges around TCO, visibility and usability. But...
Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road
You'll learn six responses you can make to turn those changes to your competitive advantage. Each step is described in practical terms.Synchronize People with ProcessSystematize...
The Business Value of a Developer Operations Bridge
There is often a disconnect between the operations and development teams in many organizations after an Application Management Lifecycle (ALM) strategy has been implemented....
ITSM Evaluator’s Checklist
The experts at Serena have taken the guesswork out of comparing vendors and solutions. This Checklist is based entirely on actual customers' most frequently asked questions,...
Hospitality Breaches on the Rise
Cyber criminals continue to pick off the easiest prey among businesses. Research conducted by Trustwave identified the hospitality industry - particularly hotels and restaurants...
Business Agility Through Agile Lifecycle Practices
Agile software development has grown in popularity over the past few years. But as successful as agile can be, it still overlooks some key processes of Application Lifecycle...
