In a recent study, McKinsey found revenues grew 10-15% with a 20% customer satisfaction increase when companies focused on journeys rather than solely looking at individual...
The clock is ticking on your quarter—and your sales quota. Your sales team is trying to get signatures and close deals, but are losing time dealing with paperwork and chasing...
In this research study hear from more than 1,500 line-of-business leaders, IT leaders, and information workers about the effectiveness of their organization’s document-based...
Face-to-face interactions are the cornerstone of any professional relationship and collaboration effort. However, with today’s increasingly geographically dispersed workforce,...
A Forrester Report
Unified Communication technology solutions are ideally suited for the mobile workforce of the 21st century. While larger companies have been quick to adopt...
How to Ask the Right Questions
As more contact centers embrace a Cloud deployment model, there are many service and solution choices along with functionality and capabilities...
