In an increasingly competitive marketplace, credit unions are laser-focused on the member experience and are exploring every opportunity to improve both service and operations.

They are also committed to keeping their branches and member assets safe and secure, and responding quickly to fraudulent incidents when they do occur.

March Networks®, a global provider of intelligent video solutions, recently commissioned market research firm Ipsos to conduct an independent survey exploring how fraud, customer service and security perceptions are impacting U.S. banking member decisions.

See the results in these two informative infographics. Then visit www.marchnetworks.com to discover how credit unions across North America are using intelligent video to achieve significant improvements in security and fraud detection/ investigation, customer service and operations.