Because of the outstanding economy, flexibility, and service levels it offers, virtualization is transforming data centers at breakneck speed: by 2016, an estimated 80 percent of the world's x86 servers will be Virtual Machines (VMs). But the speed of this transformation, along with the high resource utilization, ease of cloning, moving workloads, and other ways virtualization works its magic, raise challenges for “traditional” IT services and the teams that deliver them. Nowhere is the complexity that virtualization creates for traditional IT services more apparent than in backup and recovery, which participants in a recent Symantec survey ranked among their least-successful IT initiatives. This paper addresses five critical decisions organizations must make when building a backup and recovery plan to:
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