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Network automation holds tremendous promise to help communications service providers (CSPs) build and operate networks more efficiently and reliably at lower costs and with greater innovation than ever before. The advent of AI and machine learning technologies make the promise greater and the mission to automate to survive more urgent. Smaller CSPs – tier 2 and tier 3 operators – have much to gain from network automation but also face unique challenges getting started. To better understand the needs of this important CSP segment, in May 2023, Heavy Reading surveyed 217 tier 2 and tier 3 CSPs globally in what Heavy Reading believes is the industry’s first in-depth network automation survey to focus specifically on tier 2 and tier 3 network operators. For the study, Heavy Reading focused on network automation by ensuring all respondents are involved in deploying, managing, purchasing or using network automation, engineering, management, operations or assurance solutions for IP, MPLS, or IP integrated optical transport networks. In the end, the survey fielded 217 qualified respondents across all major geographic regions. In this webinar, we focus on information for Tier 2/3 to consider on their automation journey towards driving key business outcomes, scaling operations and increasing productivity as well as simplifying complexity in modern transport networks. Key topics include:
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