Why Telehealth Will Push Shipping Expenses–and How to Be Ready

With the growing use of telehealth appointments, health systems face a new tactical issue and expense: increased shipping and receiving. As more patients receive care remotely, they need technology and medications delivered to their door. But this emerging concern might not be on the radar for healthcare systems already dealing with other pressing budget issues, and it might not be getting the resources it deserves. 

In a recent Pitney Bowes survey, one in two healthcare leaders said they expected their shipping activities to go up within five years. Two-thirds said they expected telehealth, in particular, to increase their shipping volumes. In this playbook, you’ll learn ways to not only save dollars but minimize logistical hurdles and staff frustration. Experts explore how to:

  • Identify shipping volumes and spend from every department
  • Standardize shipping and receiving across the organization for savings at scale
  • Use a shipping and mailing solutions partner.


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