 | In today's connected world, consumers have increasing power to make and break companies through their social media interaction. That's a major challenge for Chief Marketing Officers (CMO), but certainly not the only one they face. With a flood of big data, an expanded number of channels and devices, and a shift in consumer demographics, how do CMOs keep their enterprises competitive? Predictive analytics is part of the answer, but the larger solution lies in doing a deep dive into customer data, moving beyond an understanding of markets to an understanding of individuals. That's a pretty tall order, and a complex one. Filling it requires collaboration between the CMO's vision for big data analytics and the CIO's technical know-how. Request Free! |
