Three things happen right away when you develop an omnichannel credit and lending program that aligns with the new CFPB customer outreach rules and proven personalization strategies:

• Your customers will pay you before any other lender
• You lower delinquency rates
• You reduce loan losses

Watch this webinar to learn best practices for designing and deploying a “treat-people-right-and-they’ll-pay-you-back” plan that meets today’s heightened customer expectations.

Content includes:

• 15 elements of an optimal collections operation (15:45 mark)
• Case study: Top-50 bank (33:00 mark)
• Case study: Super-community bank (27:55 mark)
• Case study: One of America's best banks (36:09 mark)
• Information about a complimentary workshop (34:40 mark)