How Live Video Assistance Brings In-store Experience and Results to your Ecommerce Channel

As best-in-class retailers are grasping the importance of maintaining a consistent, personalized experience across in-store and online interactions, the popularity of online live video assistance is exploding across a variety of platforms, enabling a better customer experience.

Download the new report from Vee24, How Live Video Assistance Brings In-store Experience and Results to your Ecommerce Channel to discover how merchants are using integrated voice, video, text and co-browsing to deliver results for both shoppers and merchants that are more like traditional retail – in customer satisfaction and sales conversion. 

You’ll see how live video assistance can help you:

  • Improve conversion rates through a better customer experience.
  • Create higher average order values (AOV) by helping customers find the right products.
  • Increase customer satisfaction by promptly answering questions and providing details.
  • Resolve issues quickly by being able to see orders, error messages or product issues.


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