Performance Feedback Beyond the Annual Appraisal

Effective feedback is critical for employees to improve their work performance which, in turn, drives business growth. The research described in this white paper concerns employees receiving performance feedback via media including email, instant messaging, conference calls, online meeting, content management tools or social networking communities. We found employees who received feedback via more technologies were more engaged, more satisfied with their jobs, felt better recognized and had higher opinions of their managers. Key findings include: A majority of employees report receiving feedback via technology (59 percent), although a large percentage (41 percent) do not use any of the listed technologies. Workers whose organizations use technology for performance feedback rated employee engagement, recognition, job satisfaction and their manager's feedback effectiveness markedly higher than workers in organizations that do not. Request Free!