Conference calls are one of the most often cited dislikes of employees. Even though the technical problems associated with them are becoming less common, many employees find their motivation to participate and provide ideas are shut down by the impersonal and difficult to coordinate nature of these calls. Learn to overcome the problems associated with conference calls with this free eBook.

You will learn:

• Why conference calls present problems that normal telephone calls do not.
• What advance planning you can undertake to get the most out of each call.
• Why published guidelines can dramatically improve everyone’s experience of conference calls.
• Why each call needs a simple agenda and what information it should contain.
• The advantages of having a named facilitator with clearly defined responsibilities.