You will learn how to:

• Incorporate the four drivers of employee engagement that are needed to support a successful performance management system.
• Use the OSCAR principles to help you maximize commitment and encourage your team to achieve goals and develop their competencies.
• Be totally objective and avoid the eight most common causes of bias when making judgments about individual performance.
• Develop a holistic performance management that can bring you significant productivity gains with a modest investment in time.
• Collect the data you need for productive, stress-free and motivational appraisal meetings.

 
Chapter 1 - Performance Management Cycle

Chapter 2 - OSCAR Principles of Performance Management

Chapter 3 - Setting SMART Goals and Objectives

Chapter 4 - Matching Competencies to Roles

Chapter 5 - Performance Appraisal Role Description

Chapter 6 - Appraisal Process Steps

Chapter 7 - Stages of the Appraisal Process