You will learn:

• The four essential behaviors you must demonstrate in order to turn around an underperforming team.
• How to deal with the problems inherent in matrix or cross-functional teams where you do not have authority over all of the team members.
• The six ‘silent barriers’ to performance that cannot be tackled directly because they result from issues that senior management prefers to ignore.
• How to recognize the symptoms of GroupThink and prevent it from becoming a problem in your team.
• How to stop Ingroup behavior having an adverse effect on your team’s performance and reputation within the organization.

 
Chapter 1 - Team Performance Problems

Chapter 2 - Herzberg’s Hygiene Theory of Motivation

Chapter 3 - Common Fallacies About Leading Teams

Chapter 4 - Six Silent Barriers to Performance

Chapter 5 - Five Key Team Performance Factors

Chapter 6 - Matrix Management Issues?

Chapter 7 - Qualities of Leadership

Chapter 8 - GroupThink and Ingroup Behavior