Within your organization, there are probably multiple, sometimes disparate definitions of what unified communications and collaboration (UC&C) means. But for our purposes, UC&C is a common platform for communications, both internally and externally, within an enterprise organization. The components included in any UC&C solution –– voice, IM, video, etc. –– vary from organization to organization. UC&C brings all those communication lines together into a seamless integration for the end users. Read this white paper to help clarify the confusion about what UC&C represents and what its capabilities are.
