Requirements management software provides tools and services that aid the definition and management of software requirements and user experience. Application development executives should invest in requirements skills, practices and tools to improve user experience and software quality.

Some key findings:

• Gartner clients report that poor requirements are a major cause of rework and friction between business and IT;
• Organizations are immature in their development of user experience (UX) practices;
• The strongest adoption of requirements management software is seen in highly complex or regulated organizations that deliver products.