The Definitive Framework for Sales Metrics
The captain of the Titanic learned the hard way about what’s below the tip of the iceberg. Much like Edward Smith – that infamous captain’s name for you trivia...
5 Moneyball Metrics Sales Executives Can’t Ignore
Moneyball isn’t just a great baseball story. It’s a great business story. In 2002, Billy Beane, general manager of the low-budget, down-market Oakland A’s, had to rebuild...
Executive BI Trends You Can’t Afford to Miss
In today’s world, specialized systems exist to help you understand every aspect of your business. But the irony is that these disparate systems make it even harder...
Why CEOs Need to Be Social – Setting a Social Corporate Culture From Top to Bottom
The world is getting more social, but CEOs aren’t keeping pace. In fact, 70% of Fortune 500 CEOs have no social presence at all. Does this matter? Is social media genuinely...
Four Ways Integrated CRM-ERP Solutions Improve Productivity
One important area where organizations can use technology to improve productivity is by integrating the applications they use in their front-office and back-office operations....
The Future of Customer Relationship Management
In this postrecession economy, businesses are finding it increasingly important to change the way they communicate with customers. Traditional ad campaigns and marketing...