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This Gartner research highlights what sourcing and vendor management leaders building and maturing a vendor management capability should do. Including how to: - Develop vendor management key performance indicators and performance metrics that extend beyond cost, and align with a broader strategic and operational goal of the enterprise.
- Adapt a vendor risk management practice to include associated fourth parties.
- Establish the necessary authority to fully empower technology vendor management resources to execute on their mission through engaging with key stakeholders.
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