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Many of the below cost containers are included or greatly reduced when PBX, Call Center and other applications are moved to the Cloud.- Disaster Recovery Testing and Procedures – Internal Costs for prudent DR testing, planning, etc with internal personnel
- Cost Per Employee Per Hour of Downtime – What does an extra hour of downtime cost your company in lost business or productivity?
- Increased Cost of Downtime – Costs of personnel in DR scenario, Costs of 3rd party support for recovery
- Opportunities – What are the potential missed opportunities (business related, enabling mobility, etc) that result in the loss of potential revenues
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