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Managing IT Complexity in the Enterprise

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To understand the causes and effects of excess IT complexity, and the technologies and processes that help simplify IT, CIO Insight conducted a global survey of IT executives.

The objectives of the survey were to understand:
  • What IT executives believe to be the prime drivers of excess IT complexity in their organizations.
  • What IT executives believe to be the greatest negative impacts of excess IT complexity, on both IT and the business.
  • What technologies and processes IT executives are finding most effective at reducing excess IT complexity.
  • The goals of IT simplification programs at their organizations.
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