Blog

How Communications Platforms Drive Customer Engagement

by / 0 Comment / Posted in: Technology, Vertical Insider Featured Content


Today’s digitally empowered customers create a challenge for organizations to sell, market, and service them effectively. Expectations are higher than ever before, and customers openly share both positive and negative experiences with just a few clicks on review websites, app ratings, and social media. Organizations still using traditional communications methods are losing the customer experience battle and need to modernize how they engage with customers who are demanding more ways to interact with brands. This report examines how modern communications platforms are vital to winning in the customer experience.

    Please complete the form below to access this research:

    Business Email Address

    First Name

    Last Name

    Company

    Title

    Function

    Role in IT decision-making process

    Company Size

    Industry

    Business Postal Address

    City

    State / Province / Territory

    Zip Code / Postal Code

    Country

    Business Phone Number

    Are you planning to upgrade or enhance your unified communications/VoIP tools in the next year?

    Yes, I would like to stay in touch. 8x8 would love to keep you updated on VoIP products, services, solutions, and exclusive offers via email, phone, or post.

    Your privacy is a top concern for us at Vertical Insider. We’ll only use your personal information to provide you with the content, products and/or services you’ve requested from us. By entering your contact information and clicking on the “submit” button below, you are confirming that you have carefully read Vertical Insider’s Terms of Use agreement, and Privacy Policy, and agree to be legally bound by all such terms.

    Yes, I agree to the Terms of Use Agreement.

    Yes, I agree to the Privacy Policy.

    You are receiving this email on behalf of our partner, eWeek, and the resource sponsor, 8x8. By accessing this free resource, you agree that eWeek or 8x8 may contact you about other offers that may be of interest.

    Yes, I agree that eWeek and/or the resource sponsor may contact me.

    Please keep me informed of products, services and offerings from the third-party vendor whom has sponsored this content, as clearly listed on the registration form above. By ticking the appropriate box(es) below, I consent to sharing my professional data with this third-party vendor/affiliate for follow-up marketing purposes:

    Yes, I would like to receive email communication from the third-party vendor/affiliate sponsoring this content.Yes, I would like to receive telephone communication from the third-party vendor/affiliate sponsoring this content.Yes, I would like to receive postal mail communication from the third-party vendor/affiliate sponsoring this content.

    Additionally, Vertical Insider would like to keep you informed about related content, white papers, business research, and upcoming events in your area of expertise via outbound marketing. By ticking the appropriate box(es) below, you consent to sharing your professional data with Vertical Insider for follow-up marketing purposes:

    Yes, I consent to receiving relevant email communication, directly from Vertical Insider.Yes, I consent to receiving relevant telephone communication, directly from Vertical Insider.

    You can easily change your communication and consent preferences at any time. Opt-out of receiving communication from Vertical Insider and/or its third party affiliates by easily updating your professional or personally identifiable data and contact method preferences here: Update Communication Preferences. If you have any other questions or concerns, your cam also contacts us directly for additional support, guidance and general information.

    .

    Tagged: , , , ,