 |
As the infrastructure becomes more invisible to business stakeholders, the application becomes more important. The application is the business process. Through research and hundreds of client discussions each year, Forrester has found that IT professionals require a deeper understanding of the role automated application dependency mapping plays in service management.
Read this informative paper to learn more about:- Top factors that most adversely impact the ability to understand business service performance
- The role of application dependency mapping in meeting service level agreements and future planning
- How to utilize existing tools to gain this level of visibility
Request Free! |