Key Findings include:

• Linking process improvement with top level business strategy ranks as the number one priority for the second year running
• Nearly 50% of companies have identified process excellence as one of their top priorities in the year ahead
• Investment in all categories of technology is up year on year, with “Big Data” and Analytics emerging as the top investment area for the year ahead
• Many names exist for process excellence approaches and methodologies and this “brand confusion” may contribute to a lack of general awareness of process improvement as a core capability within companies

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