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ERP systems have become a core component of every substantial enterprise, but they are largely unprepared for this new role as the real-time operational core. Historically, computerization in business served to automate previously paper-based transactions. The primary role of ERP has been to record and tabulate those core transactions in a reliable, auditable manner. There were occasions when introducing ERP also brought change, for example when re-engineering a process enabled cost reduction and efficiency gains through eliminating unnecessary steps.
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