The popularity of text messaging is growing every year, and many employees and their clients now expect to use it as a tool to conduct business. Prohibiting the use of text messages is not only unsustainable for an increasingly mobile workplace, but it also does not protect your organization from risk – it simply hides risk where you can’t see and manage it. How Should You Handle the Challenges of Text Message Compliance?

Five steps to help you build a risk management program that enables the benefits of text messaging. 

• Know Your Device Ownership Scenario(s).
• Update your communications policy to account for business text messaging.
• Determine which mobile carriers and plans your organization will use. 
• Determine if your organization needs to use a Mobile Device Management (MDM) solution.
• Retain, oversee and report on text message data.

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