ERP systems are a major investment, so companies naturally want to justify the expense with bigger and better business returns. Many companies pay close attention to costs and timelines when implementing a new platform, but fail to conduct any future value assessments on how their ERP impacts day-to-day operations. In fact, a survey of small and midsize companies found that two-thirds rarely, if ever, calculate ROI on their ERP system. This complacency could be costing your business big time when it comes to productivity.
