While the onset of the COVID-19 pandemic in 2020 may have changed the ways banks and customers interact at a core level, 2021 may represent a reset in how financial institutions look to appeal to niches of users.

INCLUDED IN THIS TRENDLINE

• How neobanks are cashing in on the Gen Z market
• Valley Bank unveils payments app for cannabis businesses
• Georgia bank’s new owners eye a digital makeover without losing the personal touch

Request Free!