The Death of Single-Purpose Software
The average large firm has 129 software applications per company. The average worker uses 35 of these a day, and switches between them 1,100+ times a day. Roughly...
Best Practices for Website Performance
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Traditional vs Headless CMS?
The need to drive more content faster for better digital experiences is growing. But often companies find their current CMS isn’t powering their goals forward fast...
Life in a Modern CMS is Faster
Content operations is all about seeing the forest despite the trees.
From basic research and focused writing to optimizing for SEO and tracking results, content marketers...
Break the Replatform Cycle with Microservices Architecture
Customers engage with your brand over many channels, and it’s tough for one platform to cover everything.
Moving to a composable architecture driven by MACH (Microservices,...
Contact Center and Digital, Better Together
The contact center is designed to support customer outreach and resolve issues while driving first-call resolution and case closure. The digital channel is designed to...