Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
IT Leadership Playbook
Are you putting your IT best team on the field?
You’re the coach of the IT team. Use this playbook to be sure you’ve got the right game plan for your teams,...
Why Business Text Messaging Must be Part of Your SaaS Product Mix
This article elaborates on why it’s critical to connect with the RIGHT partner that can offer solid advice and clear guidance on voice and texting services in today’s...
The Do’s and Don’ts of Digital
Today’s marketers are expected to have base background knowledge on all things digital while also keeping up with the ever-changing expectations of consumers. The...
Building Consumer Trust and Personalization With First-Party Data
From Apple’s recent changes to the Identifier for Advertisers (IDFA) to ad free browsers and Google’s elimination of third-party cookies, companies...
How Connectivity is Shaping Open Finance
In today’s financial climate, connectivity is king. Customers need the ability to grant and revoke access to sensitive data. That’s where application programming...