Go beyond SaaS subscription to data monetization
The SaaS delivery model provides you with a wealth of business data generated by your clients. With the increasing use of digital technologies, data is generated by other...
Building the Ultimate Agent Desktop
Have you ever seen an episode of Star Trek where Captain Kirk uses the “communicator” to connect to anyone in his team? Once deemed only in the realm of fantasy...
Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
IT Leadership Playbook
Are you putting your IT best team on the field?
You’re the coach of the IT team. Use this playbook to be sure you’ve got the right game plan for your teams,...
Top 10 CMMS Software for 2021–Free Analyst Report
Find the best all-inclusive CMMS system for your company:
Find out how each product supports the criteria that matters most to your company
Time saving list of key requirements...
Why Business Text Messaging Must be Part of Your SaaS Product Mix
This article elaborates on why it’s critical to connect with the RIGHT partner that can offer solid advice and clear guidance on voice and texting services in today’s...