Customer segmentation strategies help focus on servicing, retaining, and developing high value customers. Low value/low opportunity customers are directed to lower-cost...
FierceCMO readers lead their workplace. Their readers are fierce. Published three times per week, FierceCMO is a dynamic email newsletter that will provide you with the...
Facebook is fast becoming a powerhouse of marketing activity due to the sheer numbers of engaged users on the site and the simplicity of connecting with them directly....
Writing a decent report or document can be a lot harder than you’d think. In fact, most people can’t. People proudly create documents rigged with unnecessary...
Even though half the universe is on Twitter these days, beginning out of nothing isn’t always that evident. If you really want your Twitter to fly high, it doesn’t...
Your customers and partners and employees have perpetual access to the vast resources of the Internet — and hopefully your mobile app as well — in the key moments of...