Holiday Shopping Trends 2014 The Importance of Mobile SEO
Sites that do not optimize for mobile commerce this holiday season will be giving an unintentional holiday gift to their competitors. Get specific recommendations on how...
Book Club: Gamification for Customer & Employee Engagement
Jive is digging into the hottest books in the social collaboration space. You will receive exclusive invites to future Jive Book Club webinars with the authors, an invite...
How to Develop a Single View of the Customer through Social Collaboration
While this pursuit helps firms better connect with clients, it also means capturing data related to different views / parts of the customer journey. Failure to connect...
Book Club: Gamification for Customer & Employee Engagement
Jive is digging into the hottest books in the social collaboration space. You will receive exclusive invites to future Jive Book Club webinars with the authors, an invite...
How to Develop a Single View of the Customer through Social Collaboration
While this pursuit helps firms better connect with clients, it also means capturing data related to different views / parts of the customer journey. Failure to connect...
The Customer and Marketing Analytics Maturity Model
Customers are engaging with businesses across an increasing number of touch points – websites, social media, in-store, mobile and tablets. At each touch point, customers...