Based on the aggregate results from almost 40 organizations that participated in CEB Ignition™ Diagnostic for Market Insights, we identified the most important activities...
An explainer video is a fantastic way to introduce what you do, and outline why it’s so special. But quality really does matter. According to our research, 61% of...
App marketers spent $2.9 billion in app install campaigns with Facebook in 2015, making it the # 1 venue by far for paid user acquisition campaigns—and one that’s...
This starter guide serves to give a strong foundation of what sales efficiency looks like and provide recommendations for tools and strategies to increase sales efficiency.
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Want to beat your competition? We’ve created a list of things you can do to create a stickier customer experience, the kind that boosts loyalty and brand affinity.Why...
Sometimes, contact center and IT professionals mistakenly interchange the terms “omnichannel” and “multichannel.” Don’t be one of them! Understand the substantial...